💡 Frequently Asked Questions
Q1. Can you produce according to sample or technical drawing?
A: We have professional engineers who can study samples and drawings in detail. We are fully capable of producing parts according to your provided samples and technical specifications.
Q2. What is the estimated lead time for delivery?
A: Generally, it will take 15 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q3. What are your standard terms of delivery?
A: We offer various flexible delivery terms including EXW, FOB, CFR, CIF, and DDU to meet your logistics needs.
Q4. How do you ensure product quality?
A: We utilize a complete set of testing machinery and a professional quality control team. Every product undergoes thorough testing before shipment to ensure high standards.
Q5. What is the warranty policy?
A: Normally, the warranty period is 12 months (or 6 months depending on specific component types) after receiving the goods. For some specialized products, the warranty may be extended.
Q6. What is the Minimum Order Quantity (MOQ)?
A: For this Engine Rubber Mount (OE K005-1600), the minimum order quantity is only 1 piece, making it convenient for both replacement needs and bulk orders.