❓ Frequently Asked Questions
Is your company a trader or a factory?
We are the trade department under the joint venture of the factory.
How about your company's quality control?
All products are 100% inspected before packaging, and there are also random inspections for life testing.
Does your company provide after-sales service?
If it is confirmed that the issue is on our end, we will refund the purchase price 100% or replace the items one by one.
Do your products support customization?
Yes, we support customization and can put your logo on the product.
What information is needed for a quotation?
You can provide your requirement list with the model and quantity, and we will make an offer within 24 hours.
What is the typical lead time?
The general lead time is between 30 to 60 days.